Order Cancellation

We support order cancellation before the product is shipped or production starts, and you will receive a full refund.
If the product has been shipped, we will not be able to cancel the order, please understand.

Return Policy (if applicable)

We accept return applications, you can contact us within 7 days after receiving the product to initiate a return.

Return conditions are as follows:

1.The product must be unused and consistent with when received
2.Keep the original packaging
3.Provide a valid purchase receipt or receipt
4.Please contact customer service first to confirm the return address.

The return shipping fee must be borne by you, and the round-trip fee depends on the specific courier company.

Notes:

1.Customized or personalized products do not support unconditional returns
2.If the return is caused by personal reasons, the shipping fee shall be borne by the buyer
3.If the return is caused by damage to the product or the wrong product, etc., we will bear all shipping costs We do not charge any restocking fees.

Refund process (if applicable)

After receiving your return and completing the inspection, we will notify you of the return status by email and inform you whether the refund has been approved.
Once your refund is approved, we will refund the funds to your original payment method as soon as possible. The specific arrival time depends on the processing speed of your bank or credit card company.